Return & Exchange Policy

Please be aware that we cannot allow change of mind. The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any exchange. Bestone Electronics Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, we will notify the customer about the status and we will proceed with whatever action is needed.

Please return your purchase to the following address:


Bestone Electronics Sdn Bhd

Lot 4, Jalan 6/2, Kawasan Perusahaan Seri Kembangan,

43300, Seri Kembangan,

Selangor Darul Ehsan


Please contact us at general@hanabishi.com.my or 03-89432535 if you have any questions or doubts.